Handle 100% of Customer Cases in Real Time from Anywhere with #1 Customer Service Solution.
The Service Cloud is a platform for customer service, enabling companies to effectively address their customer service and support needs.
Our customers use the Service Cloud to connect their customer service agents with customers on a multitude of devices and across multiple channels—phone, email, chat, self-service web portals, social networks, online communities and directly within their own products and apps.
Give your customers the answers they need, whenever they need them. Today’s customers expect to have access to customer service on their terms. And that means providing them with a variety of options for 24/7 support.
Key features of Quosphere Salesforce Service Cloud Solutions
- Console for Service – Manage All Cases Faster in a unified Sales Collaboration
- Social Customer Service – Deliver service to your customers on the social media channels where they live.
Service Transformation Using Service Cloud, Smarter Solutions with Quosphere Service Cloud