Engineering companies wanted to coordinate and standardize the management of sales and service requests in transmission business.
Monitoring sales and servicing requests from different offices for engineering projects of all shapes and sizes by extracting data from paper reports and spreadsheets.
Service engineers weren’t assigned to customers and would often have to start from scratch when visiting a site.
They needed to better manage component suppliers in order to reduce servicing time.
Sales Cloud will be used to manage leads, accounts and opportunities as well as track markets and competitors.
Service Cloud will be used as a custom platform for managing servicing requests and tracking assets.
Batch mode integration with the ERP for master data such as products, price book and accounts as well as transactional data including order creation.
About Salesforce Industries
Quosphere has adequately moderated business risks for commercial enterprises and helped them advance asset use for a considerable length of time. Quosphere’s trust in precise and solid information originates from the way that it has a rich source of data, which is continually mordenize by countless sources.